CubeCart
Home CubeCart.com Get Support Customer Area
Home › Support & Billing

Support & Billing

Information about support plans, billing, payments, and account management.

Billing & Payments

Payment methods, invoices, card management, cancellation, and pricing.

  • What payment methods do you accept?
  • Will I be billed at the start of the month if I sign up near the end of it?
  • Viewing and downloading invoices
  • Managing your subscriptions
  • Where can I update my credit/debit card?
  • Where can I find a VAT invoice?
  • Is my card data kept safe?

Support Plans

Available support plans, what is included, SLAs, and how to get help.

  • What are your office hours?
  • Using the customer portal at my.cubecart.com
  • How to submit a support ticket
  • How do I change my support plan?
  • How do I cancel my subscription?
  • How do I contact support?
  • Is it possible to pay per issue without a monthly fee?
  • What is your service level agreement response/resolution time?

© 2026 CubeCart Ltd. All rights reserved.  |  cubecart.com