Manage orders from Admin > Orders.
Order Statuses
| Status | Meaning |
|---|---|
| Pending | Awaiting payment |
| Processing | Payment confirmed, being prepared |
| Complete | Shipped/delivered |
| Declined | Payment declined |
| Failed | Payment processing error |
| Cancelled | Cancelled by admin or customer |
Managing Orders
- View details: Customer info, products, shipping, payment, transactions
- Update status: Customers emailed automatically on changes
- Order notes: Internal or customer-visible
- Invoices: Print from order detail page
- History: All changes logged with timestamps
Email Notifications
Customise in Admin > Email Templates.
Custom Order IDs
Configure the format in Admin > Settings.