CubeCart automatically tracks abandoned carts, giving you the data to recover lost sales.
How It Works
When a customer adds items to their cart but doesn’t complete checkout, the cart data is preserved including products, quantities, and customer details (if logged in).
Viewing Abandoned Carts
View abandoned cart data in the admin panel to understand what customers are leaving behind.
Recovery Strategies
- Follow-up emails: Send within 1–24 hours of abandonment
- Include a direct link back to the saved cart
- Offer an incentive: Free shipping or a small discount coupon
- Address common concerns: Shipping costs, returns policy, security
Common Reasons for Abandonment
- Unexpected shipping costs
- Complicated checkout process
- Just browsing / comparing prices
- Required account creation (consider enabling guest checkout)